Shipping policy

Shipping policy

Order Processing

Ashford Coin Gallery processes most orders within 1–3 business days after payment confirmation.

Orders placed outside business days will be handled on the next available business day.

Delivery Estimates

Estimated shipping time:

7–15 business days

Actual delivery times may differ because of:

  • Delivery location
  • Shipping carrier schedules
  • International customs procedures
  • Severe weather or unexpected events

Shipping Costs

Shipping charges are displayed during checkout based on your destination and shipping method.

Ashford Coin Gallery may periodically provide free shipping promotions on eligible orders.

Tracking Information

Tracking details are emailed once your order leaves our fulfillment center. Please allow 24–48 hours for tracking information to update.

Shipping Information

Please verify your shipping address before placing your order.

Ashford Coin Gallery is not responsible for delays caused by incorrect customer-provided shipping information.

Lost or Delayed Orders

If your shipment has not arrived within the expected timeframe, contact Ashford Coin Gallery and we'll assist by working with the shipping carrier.

Damaged Shipments

Please report damaged deliveries within 7 days and include:

  • Order number
  • Photos of the item
  • Photos of the shipping box

We'll review your request and determine the best resolution.

Contact

If you have shipping questions, please contact Ashford Coin Gallery customer support at support@ashfordcoingallery.com.